Please read our FAQ before sending us a message.
Frequently Asked Questions
We do repair microphones as long as we have the parts for the models. Please be ready with the model name of your microphone and contact us.
Please click “Customer Service” button on the top of the pages, and click “Song Chip Compatibility” button for the song chip compatibility chart.
The manufacturer, Enter-tech, produces two different sizes of song chips. The dark grey is little smaller than silver case song chip. However, the chip inside is exactly same – only its case (cover) size is different. Since that causes confusion to our customers, we’ve started to ship out only the dark grey song chips which fit and are compatible to the all Magic Sing microphone systems.
We ship to Canada, Australia and western Europe only.
However we sell through eBay, and eBay may ship to your country. Please click here to visit our eBay store, and find out if they ship to you.
For other option, please find shipping agencies in US. The shipping cost is vary depends on the weight of products. Please proceed to check out for the exact amount for your shipping cost before the payment. Please note that there may be custom duties, brokerage fees, taxes, and/or tariffs that may be applied with to your shipment, and we are not responsible for those.
All Magic Sing systems are working from 100v to 240v in voltage. You may use the system in the most of countries.
The manufacturer warranty is good for a year from the purchase of the microphone, and valid only when presenting original sales receipt.
14828 Ramona Blvd.
Baldwin Park, CA 91706
TOLL FREE 800.781.4869
Out of U.S. 1-213-434-6606
Mon~Fri 8:00am~4:30pm in PST
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