customer service

MagicSingKaraoke.net is not only trying to provide best products but also committed to helping you enjoy your party with Magic Sing and to help you have fun with Magic Sing. For any inquiry, please feel free to contact us.

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Shipping Information (Free Shipping w/ purchase in U.S.)

USPS First Class

Cost: Free (in USA only)
Weight Limit: less than 1 lb.
Estimate: 3~7 business days*
Destination: Domestic
Carrier: United Postal Service

UPS Ground

Cost: Free (in USA only)
Weight Limit: over 1 lb.
Estimate: 1~5 business days*
Destination: Domestic
Carrier: UPS

USPS Priority

Cost: $6 flat (in USA only)
Weight Limit: over 1 lb.
Estimate: 1~3 business days*
Destination: Domestic
Carrier: United Postal Service

UPS Expedites

Cost: Various (in USA only)
Weight Limit: over 1 lb.
Estimate: 1~3 business days*
Destination: Domestic
Carrier: UPS

USPS First Class International

Cost: Various
Weight Limit: less than 1 lb.
Estimate: 5~10 business days*
Destination: International
Carrier: United Postal Service

DHL Express Worldwide

Cost: Various
Weight Limit: over 1 lb.
Estimate: 2~4 business days*
Destination: International
Carrier: DHL

* We make every attempt to ship orders within 24 hours of receipt. Orders placed on Saturday, Sunday and Holidays will be shipped on following business day. Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays). Please add this packing period to your delivery estimate time. 
* Same Day Shipping Cut-off Time: Orders placed before 1pm PST, Monday ~ Friday. Orders placed during Saturdays, Sundays and Holidays will be shipped out on next business day.
* Please note that we do not guarantee delivery date, but we do our best to make your package delivered on time.
* Free shipping is applied on purchase within the U.S. only, but the expedite shipping options are available with extra charge. There will be shipping charge on purchase shipping to out of U.S.